Tuesday
Jun222010

Why you'll use Foursquare

Computerworld - Suddenly, there are two kinds of people. The first kind loves location-based social networking services like Foursquare. They speak in an alien language about "Mayors" and "Badges" and broadcast their locations to the world.

The second kind is trying hard to ignore these services and their fans. But it's getting harder to do because autogenerated Foursquare posts are increasingly showing up on Twitter and Facebook.

While Foursquare is the most popular of these services, some people are using competitors like GowallaLooptBrightkiteYelpWhrrl and Google Latitude.

If you avoid location services, or are even actively hostile toward them, I'm here to deliver some bad news. Chances are, you'll eventually switch sides and become a user.

I'll tell you why in a minute, but first let me explain how Foursquare works at its most basic level.

You install an app on your location-aware phone. When you launch the app, the service figures out where you are, more or less. You're presented with nearby locations, which are mostly businesses. If you're in one of them, you pick it. If you're not, you can create your own location.

From that location, you can "check in" by pressing a button. Optionally, you can type in a Twitter-size message. This check-in alerts your friends on that service where you are. If you've connected Foursquare to Twitter orFacebook, messages are posted in your stream or on your wall telling of your location and status.

Whoever has the most check-ins at a specific location becomes the Mayor of that location. Other users can see who the Mayor is. And Foursquare awards "Merit Badges" based on where you've checked in and how often, such as "Gym Rat," "Super Mayor" and "I'm on a boat!"

All this checking in, Mayor selection, merit badges and posting on social networks sounds pointless -- or at least like a slow, boring game. To others it feels like a whole lot of creepy stalking. But Foursquare and other location-based social networking services are about to morph into something entirely compelling and different.

What's happening now

Marketers intend to make location-based social networking services worth your while by luring you in with coupons, discounts and exclusive deals.

The most obvious marketing program involves prizes for Mayors. For example, a coffeehouse might give a free latte to every new Mayor, providing an incentive for users to become repeat customers. Domino's Pizza in the U.K., for example, is doing this and will give a free pizza each week to the Mayor of each restaurant.

Starbucks has a "Barista Badge" you can unlock if you check in at one of their locations five times.

Foursquare has established branded partnerships with the History Channel, CNN, Bravo, MTV, VH1, Zagat, The Wall Street Journal and other content creators.

The U.K.'s Financial Times is planning a campaign on Foursquare that offers premium content to people who check in at various coffee shops near business schools. The idea is to hook business students on the Financial Times newspaper so that when they enter the business world, they'll want to be subscribers.

Six Flags Entertainment is really going nuts with the idea, offering a Foursquare "Six Flags Funatic Badge" and "Exit Pass" that lets users essentially cut in line for rides. The Mayor of each Six Flags park will win a free pass for an entire year (2011).

Friday
Jun042010

With Foursquare, life is a virtual game

New York (CNN) -- Dennis Crowley was jogging across a New York bridge when he spotted something exciting: a cartoon mushroom, spray-painted on the sidewalk.

It looked like something out of Nintendo's "Super Mario Bros.," which Crowley grew up playing. He stomped on the mushroom as he ran by and had a sort of nerdy realization.

"I was like, s---!" he recalled. " 'I should get a power-up for that!' "

Since that moment several years ago, Crowley -- a 33-year-old who's always in a sweatshirt and wears an eyebrow-length mop of Justin Bieber-like hair -- has sought to turn adult life into a whimsical game. In his world, people should earn points and prizes for making random discoveries like that one.

His latest venture, a popular smartphone app called Foursquare, lets players use their phones to "check in" to the various restaurants, bars, art galleries and friends' apartments they visit in the course of their day. With each stop, they earn points; people who complete special challenges -- like visiting 20 pizza joints, staying out past 3 a.m. on a "school night" or being a serial karaoke singer -- get special merit badges, as if they were digital Boy Scouts.

Foursquare shares office space with two other tech start-ups. Crowley says it feels like a "sweatshop."Crowley sees these video-game-style rewards as reason enough for Foursquare users to make more effort to explore the real world -- and, in the process, to have more fun with their daily lives.

That puts the app, which launched in 2009, right in line with what seems to be his personal philosophy: "Things shouldn't be so super-serious all the time."

But does the game-centered life Foursquare promotes lead to success and fulfillment?

CNN followed Crowley for 24 hours in New York to find out.

The answer seems to be located in the places he frequents, whether he "checks in" there or not.

By his own count, Crowley has about 60 close friends in Manhattan's East Village, the gritty and artsy corner of New York where he lives, works and plays.

He sees some subset of this group every day, since when he leaves the office about 8 p.m., he almost always goes somewhere besides home.

You'd think an out-every-night social calendar would require some intense forethought, but not for Crowley. He just looks at his phone. Opens the Foursquare app. And it tells him exactly where his close friends are.

Then he heads out to meet them, sometimes after sending a courtesy text message.

"I still call people, but if I'm at home on my couch on a Tuesday, I'll check Foursquare to see if anyone's out and nearby," he said, "and I'll send them a text and be like, 'Yo! Can I meet up with you in a bit?' "

Lately, Crowley frequently finds these friends at his favorite bar, the Scratcher, a basement-level hole-in-the wall on Fifth Street. Crowley has been there 49 times since 2002, when he started counting. That has earned him the Foursquare honor of being "mayor" of that venue, meaning he has checked in there more times than anyone else.

Even when he's sick, Crowley feels hard-pressed to turn down a night at the Scratcher -- partly because it's fun but also because he has to keep going to the bar as often as possible to avoid getting beat out of his mayorship by another frequent patron. And it's the only mayorship he holds these days.

Case in point: On a recent Tuesday night, when Crowley had a nagging cough and said he'd been sick for three weeks, he went out first to the Scratcher and then ended up staying out on the town, singing karaoke ("Patience" by Guns N' Roses is his go-to song), until about 2 a.m.

He still made it to work the next morning, though.

"I've def been *less* hungover :)," he posted on his Twitter feed at 7:08 a.m.

Crowley said he's the kind of person who will stretch his social schedule to explore the city but would go to the same places all the time unless he had a little "kick in the ass" to try someplace else.

Again, that's where Foursquare comes in.

With badges and coupons, Foursquare has rewarded Crowley for doing simple things like going to Brooklyn frequently, traveling above New York's 59th Street, going to work with a hangover (since the app knows how late he's been out), visiting more than 10playgrounds and going to Omaha, Nebraska. In all, he's earned 51 digital badges through the app he created; he's "checked in" with Foursquare nearly 3,500 times.

All this moving about gives some observers the sense that Crowley is everywhere and nowhere all at the same time. At dinner and at drinks, he's often on his phone, updating his location and text-messaging constantly.

Alex Rainert, Foursquare's product manager and a longtime friend, said these social interactions sustain Crowley.

"I think that's what rejuvenates him," Rainert said of Crowley's social calendar.

"It's very much the same spirit that drives the product," he said. "You could go home and decompress, or you could go to that art gallery someone's recommended."

Crowley will always choose the gallery.

And, since he's done so 10 times or more, he's earned the "Warhol" badge.

Crowley's obsession with games and rewards started early.

Growing up in Medway, Massachusetts, a town of about 12,500 people, Crowley wasn't all that good at sports or academics, according to family members, but he was extremely competitive when it came to video games and practical jokes.

The oldest of three kids, Crowley used any chance he could get to assert his superiority over his younger brother and sister. Jonathan Crowley recalls a time when his older brother smashed two forts he had built in the backyard. When Jonathan built a third, he put the fort in a tree so Dennis couldn't get to it.

But he came home to find that Dennis had cut the trees down in order to make the fort fall, he said.

"We're super-competitive in everything we do," said Jonathan Crowley, 30, who laughs when he talks about his childhood fights with his older brother. "Our dad raised us to be competitive -- for better or for worse."

Their father also raised his kids to be independent. Dennis Crowley, who goes by the same name as his oldest son, started his own communications business, which later became part of General Electric. He told his kids that if they really wanted to succeed, they had to work for themselves, not for someone else.

By early high school, the younger Dennis had taken this advice to heart.

When he wasn't playing video games, skateboarding or following around graffiti artists, he was writing, editing and printing a video-game-centered magazine called Dystopia, which he sold in local video game arcades and stores.

"We played video games as well, but he would take it to another level," Jonathan Crowley said. "He'd be like, writing down the codes, writing down the moves and figuring out a way to share that with people."

Dennis Crowley carried that same vigor and industriousness into many activities, whether they were serious or not.

In 2008, when the Crowleys were picked to be on the television game show "Family Feud," Dennis and Jonathan devised a rigorous -- but fun -- practice schedule for the entire family. In the family ski house in Vermont, they set a microwave timer for 20 seconds and practiced answering questions for the show's final round, which is called "fast money."

They quizzed each other in person and over e-mail for four or five months before the show was taped, Jonathan Crowley said.

During the actual competition, Jonathan Crowley recalls a moment when he and his brother froze, unable to comprehend the hugeness of the fact that this was a real game in real life, with real money at stake.

But then they locked eyes on the set, and everything was OK.

After graduating with a communications and advertising degree from Syracuse University and working for a time at tech investment and research firms, Dennis Crowley had one big reason for wanting to go to graduate school: to play.

For that, he picked the perfect place: theInteractive Telecommunications Program at New York University, which he described as "Alice in Wonderland" for adults, "a playground where you get these crazy tinkerers messing around; it's a fantasy land in some ways; it's art school."

Walk through the school today, and you'll still see evidence of Crowley's playful and game-themed grad-school projects:

In a large workspace, for example, there's a foosball table where some of the plastic players are wearing knit shirts and numbers. It's hooked up to a microprocessor and sensors that automatically record goals and, in Crowley's day, posted wins and losses on a tournament-style leader board on the wall.

"I had, like, problems with my wrist from playing a lot," he remembered fondly.

Obsessed with the idea that life should be more like a game, Crowley also took these ideas out of the classroom. With a group of other NYU students, he helped organize a real-world game calledPacManhattan, a combination of the arcade game "Pac-Man" and the New York borough.

The students dressed up like the games characters -- Crowley was Pac-Man during the first test -- and ran through the streets of New York, as if the city were their arcade board.

Because GPS technology was clunky at the time, they called in their locations to a central processing station by mobile phone. An operator manually input their whereabouts in a computer program and tallied the winners and losers.

"I just like building tools that make the city more interesting," he said.

The next logical step was to make everyday interactions more game-like.

As his NYU thesis project, in collaboration with Rainert, Crowley upgraded a long-time project of his called Dodgeball, a text-message-based social network that, in many ways, is the precursor to Foursquare.

People used Dodgeball to tell a central computer at NYU where they were. Friends got text updates on their whereabouts, and all of a sudden, this system was holding together Crowley's large social network in the East Village.

The system got so big that, in 2005, Google bought Dodgeball from Crowley for an undisclosed sum of money (enough to buy an "old-school" Range Rover, like the one from older Beastie Boys music videos, which Crowley loves).

That might seem like a success story.

But, for Crowley, it wasn't. Soon, everything fell apart.

"We're both like, 'holy s---! This is no microwave-timer anymore. This is the real deal ... and we can do it!' " he said.

The family walked away as winners, with a $20,000 prize.

Foursquare shares its 2,000-square-foot office space -- on the fifth floor of the Village Voice newspaper building -- with two other start-up companies.

Workers sit side by side at long tables that look like they belong in at an elementary school cafeteria. Crowley says the place is starting to get the feel of a "sweatshop" as Foursquare adds workers, seemingly each week.

But if Foursquare is a sweatshop, it seems to be a happy one. Even though everyone seems to work long hours in crowded, hot conditions, Crowley does his best to make work life into a game, just like in the app.

The office bookshelf does contain some books: "Jamie's Food Revolution," "Broke-Ass Stuart's Guide To Living Cheaply in New York" and "I Won't Give Up," which chronicles the life of rocker Pete Doherty. But those are side-by-side with bottles of vodka and Cabernet Sauvignon, plastic cups and board games like Clue. Michael Jackson playing cards and meeting notes with titles like "Product Dreams," "Next" and "Fantasy Use Cases" are tacked to the walls.

On a Wednesday afternoon in late May, Crowley had his Nike sneakers up in a chair as he talked with Rainert, Foursquare's product developer, about the future of the company. They started off discussing to-do lists in the app, which let players keep track of tips and suggestions they find in Foursquare.

Crowley is notoriously critical of his own work.

"People love it, but [the to-do lists] suck," Crowley said. "Things that you want to do should be, like, super-pure."

Of one potential fix, he said: "God, that's so f---ing hot." The next was "half-baked." Another was "too wonky" to go in the app, he decided.

When Crowley leaves the office on business, he takes this uninhibited aura with him. At the South by Southwest Interactive conference in Austin, Texas, for example, Crowley "swam" an annual backstroke race across a hotel lobby -- flailing about on his back on the marble -- in the wee hours of the morning.

Even when he's making a pitch for his company, a bit of playfulness is always at the ready. At a May technology conference in New York, a blogger asked Crowley whether he planned to sell the company, as is widely rumored.

"Oh, I already sold. We sold to Nabisco [the cookie maker]," he responded. "We think it's going to be a good fit."

Crowley's dad and brother have worried that his uber-casual and playful persona won't go over well in the business world.

And as Foursquare continues to get more popular -- it now has nearly 1.5 million users -- it's clear that Crowley is feeling pressured. His e-mail inbox is overflowing. His iPhone blinks, at times, like it's a strobe light.

He also has the fact that Dodgeball failed staring him over the shoulder.

"None of my stuff works. It's all been broken. I've never not had a failure," Crowley said. "We just haven't made this fail yet."

When Google bought Dodgeball, it seemed like everything was going right. He'd sold his company to the world's search-engine giant. And he had landed a job at the company, too.

But in 2007, Crowley left Google in a huff,publicly complaining that it hadn't given him the resources he needed to make Dodgeball succeed.

With his intellectual baby out of his hands, he went into a deep funk. He wasn't sure what to do, so he traveled the world a bit and spent much of his time reading magazines in Tompkins Square Park, near his apartment in New York.

Then one of his worst fears became reality.

In January 2009, Google shut down Dodgeball's servers for good.

His social network had dissolved.

But he didn't mope forever. The Dodgeball shutdown ended up being just the kick-start Crowley needed.

He met up with another unemployed tech geek, Naveen Selvadurai, the same month Dodgeball became extinct. They drew up the blueprints for Foursquare in Crowley's kitchen and in coffee shops and then founded the company.

Crowley says he started Foursquare for his circle of East Village friends. He never intended for it to become this successful.

He just needed a new social glue.

He has that back now. And as it turns out, failure may have been one of the better things to happen to Crowley.

On his Twitter account, Crowley lists "unemployment" as one of his interests:

"I like snowboards, foursquare and unemployment," his online bio says.

There are no winners and losers in the game of Foursquare.

And that's intentional.

As Rainert, Foursquare's product manager, put it: "It's not about winning; it's about doing more stuff."

Crowley put it more bluntly.

"You don't want to tell people they're winning at life or they're not," he said.

He says he doesn't define Foursquare's success by the number of people who use his app or by the amount of money it makes. He wants some people to use it -- and for it to be a life-enriching experience for those who do.

Maybe the app will inject a bit of Crowley's carefree spirit into the daily grind.

If anything, Crowley seems most adamant about seeing this project through to the end -- and on getting as many of the ideas that are boiling in his head out into the real world. That's something he can't say about Dodgeball.

As his dad said, "He tells me that what they're doing [with Foursquare] is just the tip of the iceberg."

At his spare, IKEA-decorated apartment in New York's East Village, Crowley has a shelf that's home to board games and a vase full of Legos.

On top, next to a picture of a car, there's also a soccer trophy.

The trophy shows a side of Crowley that he doesn't let most people to see.

"Don't read too much into that," he said. "That's the trophy they give to every kid that plays. It's like, you show up and you get it."

In a way, playing is as important to him as winning.

 

Wednesday
Apr212010

How Foursquare Drives Business

How small business's in Portsmouth,NH have capitalized on foursquare to drive business........you should too

Check Out The Video Here

Monday
Apr192010

Tweet Tweet Boom Boom

In any given day in New York City, there are usually close to a dozen, if not more, “meetups” for people who work for tech start-ups. There are NY Tech Meetups, monthly events that can attract nearly a thousand people to an auditorium at the Fashion Institute of Technology, where developers have five minutes to demonstrate what their technologies do and then get to network with the venture capitalists and entrepreneurs and bloggers and assorted hangers-on in attendance afterward at Black Door, a bar on West 26th Street. There are breakfasts for Women in New Media and for entrepreneurs in North Brooklyn, poker games at the apartment-slash-office of a start-up in Harlem called SpeakerText, Ping-Pong nights at SPiN New York, and dinners for the residents of a Union Square incubator called Dogpatch Labs.And of course there are the myriad smaller gatherings of 27-year-olds who talk knowingly of series-A rounds and angel investing at places like the Scratcher, the bar on East 5th Street that has seen legions of 27-year-olds come and go, and Destination Bar on Avenue A and 13th Street, which is co-owned by a founder of an online product-development firm called Hard Candy Shell that shares office space with the geographical social-networking company Foursquare and the mini blog empire Curbed, in the building on Cooper Square that also houses the Village Voice.

Click here for more of the article in New York Magazine

 

Tuesday
Apr132010

Twitter Sponsored Ads=Money

Twitter unveiled a plan Tuesday to use advertising to turn its massive popularity into profit.

Biz Stone, one of the three co-founders of the micro-blogging service, provided details of the long-awaited revenue-generating plan for the San Francisco-based startup in a post on the Twitter blog.

Stone said the advertising service, called "Promoted Tweets," will allow businesses and organizations to highlight their 140-character-or-less messages known as "tweets" to a wider group of users.

He said a number of companies, including Best Buy, Bravo, Red BullSony Pictures,Starbucks, and Virgin America, had signed up to take part in the first phase of the advertising program.

Stone acknowledged Twitter has been slow to add a money-making aspect to the service, which has seen explosive growth since its launch nearly four years ago and has received tens of millions of dollars in venture capital funding.

"Over the years, we've resisted introducing a traditional Web advertising model because we wanted to optimize for value before profit," Stone said.

"Stubborn insistence on a slow and thoughtful approach to monetization -- one which puts users first, amplifies existing value, and generates profit has frustrated some Twitter watchers," he admitted.

Stone said "tweets" sponsored by advertisers would be featured at the top of Twitter.com's search results pages so they would not get lost in the constant stream of messages that flow into the accounts of Twitter users.

Only one "promoted tweet" would be displayed per page. A sponsored "tweet" from Starbucks, for example, would appear at the top of a search results page for a user who searches for Starbucks or a related word.

"Promoted Tweets will be clearly labeled as 'promoted' when an advertiser is paying," Stone said. "But in every other respect they will first exist as regular tweets and will be organically sent to the timelines of those who follow a brand."

He said "Promoted Tweets" would need to "resonate with users" to remain anchored at the top of a page.

"That means if users don't interact with a Promoted Tweet to allow us to know that the Promoted Tweet is resonating with them, such as replying to it, favoriting it, or retweeting it, the Promoted Tweet will disappear," he said.

Stone said that "Promoted Tweets" would only appear for the moment in search results on the official Twitter.com website or in the accounts of Twitter users who are signed up to receive updates from a particular company or organization.

Eventually, however, they will be allowed to be shown in the many applications for using Twitter made by outside software developers.

Stone said "Promoted Tweets" will give advertisers "a powerful means of delivering information relevant" to users in real-time.

Twitter has allowed GoogleMicrosoft and Yahoo! to index "tweets" in their search engines for an undisclosed sum of money but the advertising service launched on Tuesday is the company's first serious money-making venture.

Stone said fellow co-founder Evan Williams would reveal more about the "Promoted Tweets" advertising service at a Twitter developers' conference called "Chirp" to be held in San Francisco starting on Wednesday.

Twitter said recently its users are creating 50 million messages a day.

Twitter does not release figures on the total number of users of the micro-blogging service, which was launched in August 2006, but they are estimated to be in the tens of millions.